Delivery Information
Where: delivered to my place?
We can send goods
internationally to over 200 countries.
Delivered to your Door?
Door to door:
- If sent by Air Mail, DHL, EMS, Special Line, the
service is door to door.
- If your parcel is delayed by the customs office(not
very often), you need go to pay the duty by yourself.(In some places they
collect the money when they deliver the parcel to you.)
Not door to door:
- If sent by Air Cargo, it’s airport to airport.
- If sent by by sea from port to port.
Is the shipping free?
- The shipping is not free without explicit
explanation.
- You can have your order picked up from our warehouse
and in this case we don’t charge shipping fee.
How much and how to estimate the
shipping cost?
The shipping fee
is charged according to the total weight your order. You can request the
shipping price list to your country/region by sending an email with a title
“shipping list for (your country) ”.
The shipping price will update itself once the weight of online shopping cart
is updated, you can see the shipping price from the shopping cart after you
choose some shipping method and the destination country.
All the shipping fee is the final price, the price will be changed once or
twice each year.
Which shipping method to choose?
You can choose the
cheapest shipping method if you are not urgent, or choose the fastest one if
you want to get the goods more quickly.
For example,
usually the shipping method of “air mail” is cheaper but
slower,
usually the shipping method of “DHL” is more expensive but
faster.
Delivery Procedures and Timescales
Your order will be
shipped out within 2 business days after the payment is received.
It takes 3~45 days for the parcel to be delivered.
If you need CO/FORMA or export license, it takes 2 business days for us to
apply and get.
|
|
Destination countries |
Predicted Dates times |
|
Air mail/ |
Singapore \ Malaysia \ Indonesia \
Philippines \ Thailand and most Asia countries |
10~25 Days |
|
Europe Countries, ustria \ New
Zealand |
15~30 Days |
|
|
South America, Africa and other
locations |
25~45 Days |
|
|
DHL |
Big cities of Asia countries |
3~7 Days |
|
Most cities of USA\Canada\Western Europe |
3~10 Days |
|
|
Other locations |
5~15 Days |
|
|
EMS |
Big cities of Asia countries |
5~10Days |
|
Most cities of USA\Canada\Western Europe |
7~15Days |
|
|
Other locations |
10~30Days |
|
|
Special Line |
DPEX \ Aramex \ other lines |
Usually faster than EMS but slower than
DHL |
|
Others |
By bus, by air cargo, by sea |
Please contact us |
Will you give me my money back if my
order does not get to me within the average days or if the courier calls when I
am not in?
Unfortunately, as
we do not make deliveries ourselves, we are reliant on several couriers to get
your goods to you. Getting a parcel across the country is not always easy and
things can sometimes go wrong. Although we are normally able to achieve a very fast
delivery, we cannot guarantee that your order will be with you within a
specific timeframe and predicted delivery dates times are estimates only.
Although you have the right to cancel should your order miss any deadline you
might have, we won't be able to refund the shipping cost and you will have to
pay for the goods to be brought back to us before a refund is issued.